At the Village of Forreston, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Feel free to call our office if you have any questions or need assistance with any matters related to the water we provide!
Frequently Asked Questions
How could I have used this much water?
The Village of Forreston updated all meters a few years ago. Our meters read via radio signal so there is no human error in reading. You could possibly have a leaky toilet or faucet that is difficult to detect. We recommend you check all faucets, toilets, and your water softener. If you wish, a Village employee can come with a hand held reader to double check your meter. We request an adult be home to verify no water is running in the house while we read the meter. Please understand, Village employees are not plumbers. They are not there to fix a problem, only to help locate it if possible. Call the office and we will work with you to help you solve the problem.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.